Editor's Review: IdentaPop Pro by IdentaFone Software
IdentaPop Pro by IdentaFone Software is a powerful and feature-rich caller ID software designed for Windows users. It enhances the standard caller ID functionality provided by your telephone service, allowing you to manage and track incoming calls more effectively.
One of the standout features of IdentaPop Pro is its ability to display caller information in real-time as the phone rings. This includes the caller's name, number, and even their address if available. This feature can be extremely useful for screening calls and identifying important contacts at a glance.
With IdentaPop Pro, you can easily customize how caller information is displayed on your screen. The software supports various themes and layouts, allowing you to choose the style that best suits your preferences and workflow.
In addition to displaying caller information, IdentaPop Pro also integrates with your contact list and CRM software. This means that you can see detailed contact information and notes for each caller, helping you provide more personalized and efficient customer service.
Another useful feature of IdentaPop Pro is its call logging capabilities. The software automatically logs each incoming call, including the date, time, duration, and any notes you may have added. This can be helpful for keeping track of communication history and following up on important calls.
IdentaPop Pro also offers advanced call management features, such as the ability to block unwanted callers or send them directly to voicemail. You can create custom call handling rules based on specific numbers or criteria, giving you more control over your incoming calls.
- Real-time caller information display
- Customizable display themes and layouts
- Integration with contact lists and CRM software
- Automatic call logging with notes
- Call blocking and custom call handling rules
IdentaPop Pro by IdentaFone Software is a comprehensive caller ID solution that can significantly improve how you manage incoming calls. With its real-time information display, customization options, integration capabilities, and call management features, it is a valuable tool for both personal and professional use.
Overview
IdentaPop Pro is a Shareware software in the category Communications developed by IdentaFone Software.
The latest version of IdentaPop Pro is 2.9.1, released on 08/09/2008. It was initially added to our database on 08/26/2007.
IdentaPop Pro runs on the following operating systems: Windows.
IdentaPop Pro has not been rated by our users yet.
Pros
- 1. Provides real-time caller ID information for incoming calls, allowing users to see caller details before answering.
- 2. Integrates with popular CRM systems such as Outlook, ACT, and GoldMine to log and track incoming calls.
- 3. Supports customizable call alerts and notifications to ensure important calls are not missed.
- 4. Offers advanced call blocking and spam filtering features to help users avoid unwanted calls.
- 5. Can be integrated with VoIP services for seamless communication and caller ID features.
Cons
- 1. May have a learning curve for users unfamiliar with advanced caller ID and CRM integration features.
- 2. Some users may find the interface to be outdated or less user-friendly compared to modern applications.
- 3. The software may require a separate license or subscription fee, which could increase the overall cost for users.
FAQ
What is IdentaPop Pro?
IdentaPop Pro is a software developed by IdentaFone Software that provides Caller ID, Call Management, and Screen Pops functionality for businesses.
How does IdentaPop Pro work?
IdentaPop Pro integrates with your telephone system or softphone to capture incoming Caller ID information and automatically display a screen pop with relevant caller details such as name, number, and any associated notes or contact information.
Can IdentaPop Pro work with any telephone system?
IdentaPop Pro is compatible with most TAPI-compliant telephone systems, including popular ones like Avaya, Cisco, NEC, Mitel, and others. It can also work with VoIP softphones that support TAPI.
What are the main features of IdentaPop Pro?
Some key features of IdentaPop Pro include real-time Caller ID screen pops, call logging with detailed call information, contact management integration, call blocking and filtering capabilities, Outlook integration for contact synchronization, and customizable pop-up alert options.
Can I use IdentaPop Pro for outgoing calls as well?
Yes, IdentaPop Pro can also provide screen pops for outgoing calls if your telephone system supports it. This can be particularly useful in situations where you need to quickly access relevant information about the person you are calling.
Does IdentaPop Pro support multiple user accounts?
Yes, IdentaPop Pro supports multiple user accounts within a single installation. Each user can have their own settings and preferences, enabling personalized call management for different individuals or departments.
Is IdentaPop Pro customizable?
Yes, IdentaPop Pro offers various customization options. Users can configure the appearance and behavior of screen pops, define call handling rules, create custom call logs and reports, and integrate with third-party applications through scripting or API.
Can IdentaPop Pro search and display notes or additional information about callers?
Yes, IdentaPop Pro allows users to associate notes, reminders, or additional information with specific callers. This information can be searched and displayed in the screen pop when a call from that caller is received.
Does IdentaPop Pro have a trial version?
Yes, IdentaPop Pro offers a free trial version that allows users to evaluate its features and compatibility with their telephone system before making a purchase.
Where can I get technical support or assistance for IdentaPop Pro?
IdentaFone Software provides technical support for IdentaPop Pro. You can reach out to their support team via email, phone, or through their online support portal.
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